Frequently Asked Questions

1. When I reported my accident, the insurance company told me i have to get an estimate from their “preferred shop”. Do I have to? I’d rather come to you first.

Answer: NO! In fact, you should only have your car seen at the body shop of your choice.

The reason some of the “biggest” insurance companies try to get you to go to a certain place is because statistically speaking, a percentage of people involved in an accident as a 3rd party, will not have the automobile repaired. Thus, why write a proper estimate, when the automobile isn’t going to be fixed anyway?

So, have the car seen at the shop!

Question: What if the claims representative tells me it will be seen faster, and that I will be delaying the process if I have it seen at the shop?

Answer: It is ILLEGAL for an insurance company to force you to go to any specific location for estimates or repairs. Remember! you’re paying them every month.